Hammer and Champy business process of learning 
organization. He said the prime occupation of 
people will be learning. The man was a genius. I 
believe it.


Q:  You said earlier that if McLuhan didn’t like 
someone he could be cruel. How?

A:  When I say that he didn’t like people, he felt 
that people were wasting our time. He was a very 
polite man, he was old-school. But he had an 
agenda, and if somebody stood in the way of his 
agenda, and was wasting our time and being